What to Expect when Purchasing

I have worked with people for over 18 years and have sold thousands of instruments with happy clients worldwide. I have a 5-star Google Rating and many glowing reviews from both buyers and consigners. Customer Service is my Number One Priority.


Every Purchase from The Flute Finder comes with the added personal touch of a Concierge Style Service. I will personally work with you to find the right New or Pre-owned Flute, Piccolo, Low flute or Headjoint for your current and future needs.

We can discuss what you currently play on, how you want to improve or change your playing, your budgetary concerns and other options to help narrow down the search. 

Every Instrument is Sanitized completely before use.


You can make an appointment to come to me to try instruments in your particular price range and budget. I have more makes and models of flutes than most large flute stores. I only sell the best quality flutes and every one is in top condition, cleaned, adjusted and ready to go before I sell it.

I like doing blind testings of instruments to help you hear and feel what each has to offer without pre-conceived notions based on brand bias. I have run thousands of trials and find this is most productive. You will likely come away with much more insight than you may have thought.

You can have me come to you with a selection of instruments as well. Contact me for personalized one-on-one attention.


You can request instruments be sent to you for trials as well If in the US. (Contact me about trials/purchase if outside the US). I will send up to 4 at a time and you have a week or so to make a decision. Call me to discuss options. I know the flute market better than most and have a good knowledge of most brands and their nuances.

FLUTE TEACHERS: Ask about my Teacher Referral Bonus Program, Free shipping, unlimited number of flutes available to be shipped, etc.


I work with United Midwest Savings Bank and offer up to 60 months Financing with multiple options available including ‘No Interest for 12 months’ Option. Click on Financing Options in the Menu to Apply.

PayPal Credit is another option available to you on the PayPal Website.


When you decide on the instrument you want, I will send you an invoice for payment that will contain all the specifications on that instrument, price paid, replacement value and everything you need for insurance purposes.


New flutes are covered by a Factory Warranty.

Pre-owned flutes: I offer a 6-month Warranty on any instrument I sell. This warranty covers any defective problem you may have within 6 months of purchase. It does not cover typical adjustments needed after use but covers issues of defects. If you live away from my area, you simply contact me about the issue, mail the flute to me and I will have the instrument serviced and returned to you ASAP. If for some reason the instrument cannot be repaired (which has never happened in my 18 years of doing business), I will help you find an adequate replacement. If you live in the area, you can bring it back to me and it will be taken care of.


Once an instrument sale has been completed, instrument purchases are not eligible for a refund.

Exchanges can be made for items of equal or greater value for up to 30 days from the invoice date.

International Sales are Final.

Please note we will make every effort to correct  any problem you may be having with your purchase.

I love what I do, I truly appreciate your trust in choosing me to help you find that perfect Dream Flute, Piccolo, or Headjoint. You won’t regret a purchase from The Flute Finder!

Dana Shaw – Owner

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